Official Documents
Panda88 is fully committed to protecting the personal data of every member in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This Privacy Policy clearly explains how we collect, use and safeguard your information.
Our Privacy Commitment
Panda88's Privacy Policy is built on six core principles that ensure every Malaysian member's personal data is always protected to the highest standard.
All personal and financial data belonging to Panda88 members is protected with 256-bit SSL encryption — the same security technology used by Maybank, CIMB and Malaysia's leading financial institutions. Your data is secure at all times.
Panda88 has never sold, rented, or shared members' personal data with third parties for marketing purposes, and never will. Your data belongs to you — it is not a business asset to be traded with anyone.
Panda88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of member data collection, processing and storage adheres to the applicable provisions of Malaysian law.
Every Panda88 member has the right to request a copy of their personal data held by the platform at any time. Data access requests will be processed within 14 business days via email to support@panda88.run.
Panda88 collects only the data genuinely necessary for platform operations and legal compliance. We do not gather excessive or irrelevant information — privacy by design is built into every feature of the platform.
Panda88 members may opt out of marketing communications at any time through their account settings or by contacting the support team. Your opt-out request will be processed immediately without any obstacles.
This Privacy Policy ("Policy") describes how Panda88 ("Platform", "we") collects, uses, discloses, and protects your personal information when you use the panda88.run platform. By registering for or continuing to use the Panda88 platform, you agree to the practices described in this Privacy Policy. Please read this document carefully and contact us if you have any questions.
Panda88 takes member privacy seriously. This Privacy Policy applies to all users of the Panda88 platform, including website visitors, registered members, and any individual who interacts with our services through panda88.run, the mobile app, or any official Panda88 communication channel.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring that the personal data you share with us is handled in a safe, transparent and responsible manner at all times.
Important Note: This Privacy Policy should be read together with Terms & Conditions Panda88. Any conflict between the two documents on matters relating to privacy and data will be resolved in accordance with this Privacy Policy.
Panda88 collects various types of personal data depending on how you interact with the platform. Below is a full breakdown of the data we collect:
| Data Category | Illustrative Example | How It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Registration form / KYC |
| Contact Data | Phone number, email address | Registration form |
| Financial Data | EWallet information (TnG, GrabPay), FPX bank account numbers | Deposit / withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Usage Data | Game history, total wagers placed, login patterns | Platform activity |
| Communications Data | Support conversation records, emails, help tickets | Customer support interactions |
We do not collect sensitive data such as health information, religious beliefs or political views unless specifically required for legal compliance or our Responsible Gambling programme, and only with your explicit consent.
Panda88 uses members' personal data for legitimate and limited purposes as follows:
Legal Basis for Processing: Panda88 processes your personal data on the following bases: (1) performance of a contract — to provide the services you have requested; (2) legal obligation — to comply with PDPA 2010 and other applicable Malaysian laws; and (3) legitimate interests — for platform security and fraud prevention.
Panda88 does not sell, rent, or trade members' personal data to any third party for their own marketing or business purposes. Your data may be shared only in the following limited circumstances:
Panda88 never shares members' personal data with advertising companies, data brokers, or third-party social media platforms. If you receive an offer purportedly from Panda88 through an unfamiliar channel, please verify it by contacting support@panda88.run before responding.
Panda88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
While we take all reasonable security measures, no online system can guarantee absolute 100% security. We therefore encourage members to play their part in keeping their accounts safe by using a strong, unique password and never sharing their login credentials with anyone.
Panda88 uses cookies and similar tracking technologies to enhance user experience and analyse platform usage. The types of cookies we use are as follows:
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the Panda88 platform. We do not use third-party advertising cookies to track your activity outside the Panda88 platform.
Panda88 retains members' personal data for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law:
Once the relevant retention period has expired, personal data will be securely deleted or anonymised in accordance with Panda88's established data deletion procedures. Early deletion requests from members will be considered subject to applicable legal retention obligations.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Panda88:
You have the right to request a copy of your personal data held by Panda88. Requests are processed within 14 business days via email to support@panda88.run.
You have the right to request corrections to any personal data that is inaccurate or out of date, either through your account settings or by contacting our support team.
You may request the deletion of your personal data, subject to any legal retention requirements applicable to Panda88 as a financial platform.
You have the right to object to the processing of your data for direct marketing purposes at any time. Your objection will take effect immediately upon verification.
You may request that processing of your data be restricted in certain circumstances — for example, while a dispute regarding the accuracy of your data is being resolved.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider if you wish.
To exercise any of the above rights, please contact the Panda88 privacy team at support@panda88.run by stating the right you wish to exercise along with your account information for identity verification. We will respond within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
The Panda88 platform uses third-party services necessary for its operations, including game providers such as PG Soft, Pragmatic Play and Microgaming, as well as payment gateways to process Touch 'n Go, GrabPay, DuitNow and FPX transactions. These third-party services may have their own privacy policies governing how they handle shared data.
Panda88 only works with third parties that maintain high data security standards and have agreed to comply with Panda88's data protection standards. That said, we encourage you to read the privacy policies of any relevant third-party services separately for a more complete understanding.
Cross-Border Data Transfers: Some of Panda88's game software providers operate servers outside Malaysia. In such cases, data transfers are carried out with adequate safeguards through data processing agreements that ensure your data is protected to a standard equivalent to Malaysia's PDPA 2010.
Panda88 reserves the right to update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or industry practices. Any material changes will be communicated to members via their registered email or an in-platform notice at least 14 days before the changes take effect. Continued use of the Panda88 platform after the effective date constitutes acceptance of the updated Privacy Policy.
For any privacy or data protection enquiries, requests or complaints, please contact Panda88's Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days. For more urgent matters, our 24/7 live support team is available via live chat.
Member Guide
When you register a Panda88 account, you are entrusting us with your personal information. We understand that this trust is not something to be taken lightly. That is why the Panda88 Privacy Policy is more than a legal document written to tick compliance boxes — it is a clear roadmap of how we handle your information with respect and accountability.
Let's walk through a scenario familiar to many Malaysian members. When you deposit RM 50 into your Panda88 account using Touch 'n Go eWallet, that transaction involves an exchange of financial data between Panda88 and the eWallet provider. Panda88 receives sufficient payment confirmation to credit your account balance — we do not store your full eWallet account details, only the information needed to record the transaction and process future withdrawals. This is the "data minimisation" approach we consistently practise.
As for cookies — the concept may sound technically daunting, but in practice it is straightforward. When you log in to Panda88 and the platform remembers your language preference or keeps your session secure while you're playing slots or watching a Live Casino stream, that's cookies working for your convenience. Panda88 does not use cookies to track your activity on other websites or to sell your profile to advertisers — our use of cookies is solely to enhance your experience within our own platform.
Regarding third parties that work with Panda88 — this is something members often have concerns about. When you play games from PG Soft or Pragmatic Play on the Panda88 platform, those game providers may receive minimal technical data such as a session identifier to process your gameplay. However, they do not know your actual identity and have no access to your financial details. Panda88 acts as an intermediary that shields members' identities from unnecessary exposure to third-party systems.
Panda88 fully respects your rights as a data subject under Malaysia's PDPA 2010. If you'd like to know what data we hold about you, send an email to support@panda88.run. If you find any inaccurate information in your account, update it via your profile settings or contact our support team. And if you decide to close your Panda88 account and wish to have your data deleted, we will honour that request subject to the legal retention requirements applicable to financial platforms like Panda88.
There is one thing every Panda88 member must understand: password security. Our 256-bit SSL encryption protects your data in transit, and your password is stored in hashed form — meaning even we cannot read it. That said, the security of your account also depends on your own actions. Never share your password with anyone, avoid reusing the same password across multiple platforms, and always log out of your Panda88 account when using a shared device. If you suspect your account has been accessed without authorisation, contact our support team immediately — our team operates 24 hours a day, 7 days a week including public holidays to assist you.
Panda88 believes that privacy is not an optional extra — it is a fundamental right of every user. In today's digital world, where personal data is so often treated as a commodity, Panda88 chooses to stand firmly on the side of our members. This Privacy Policy is our promise to you — that the data you entrust to us will always be handled with integrity, transparency and full accountability. Your trust is the most valuable thing we have, and we work hard every day to make sure it is never called into question.
Frequently Asked Questions
Panda88 protects every member's privacy with 256-bit SSL encryption and full compliance with Malaysia's PDPA 2010. Register now and enjoy 500+ games with a minimum deposit of RM 10 — safe, transparent, and fun.