Panda88 Terms & Conditions – Platform Usage Terms for Malaysia's Online Entertainment

01 Acceptance of Terms

These Terms & Conditions apply to all users of the Panda88 platform, including visitors, registered members, and any party accessing content or services provided by Panda88. Continued use of the platform following any update to the Terms will be considered acceptance of the updated Terms.

Panda88 reserves the right to amend, update, or modify any part of these Terms at any time without prior notice. Members are advised to review this page periodically to stay informed of the latest terms applicable to their use of the account.

02 Member Eligibility

To register and use the Panda88 platform, you must meet all of the following eligibility requirements:

• Be at least 21 years old at the time of registration.
• Residing in or physically located in Malaysia when using the platform.
• Have full legal capacity to enter into a binding agreement.
• Not listed on any gambling platform's self-exclusion programme.
• Not acting on behalf of any third party or business entity.

Panda88 reserves the right to request proof of age at any time. Accounts opened by underage individuals will be closed immediately and all account balances, including winnings, will be forfeited in full without compensation.

03 Account Registration

Each individual is only permitted to hold one (1) Panda88 account. Opening multiple accounts — whether using different names, phone numbers, email addresses, or payment details — is strictly prohibited and constitutes a serious breach of these Terms.

During registration, you are required to provide accurate and complete information, including:

• Full name as stated on your Malaysian identity card (MyKad).
• An active, reachable Malaysian phone number.
• A valid and active email address.
• Exact date of birth for age verification.

Panda88 reserves the right to verify registration details at any time by requesting supporting documents such as a copy of your MyKad. Failure to provide the required verification documents within the stipulated timeframe may result in account suspension or closure.

04 Deposits & Payments

All deposits into a Panda88 account must be made using a payment method supported by the platform. Panda88 only accepts payments in Malaysian Ringgit (MYR). The supported payment methods are as follows:

Successful deposits will be credited to your Panda88 account balance within seconds. If there is a delay, please contact our support team with proof of your transaction. Panda88 is not responsible for any delays caused by banks or third-party eWallet providers.

• Deposits must be made from an account or eWallet registered in the same member's name — third-party payments are not accepted.
• Panda88 does not charge any processing fees on deposits.
• Daily and monthly deposit limits can be set by members through their account settings as part of the Responsible Gaming tools.

05 Withdrawals

Panda88 members may submit a withdrawal request at any time, provided the account balance is sufficient and all relevant conditions have been met. Withdrawals are processed to the same payment method used for the most recent deposit, or to a verified preferred payment method saved in the account.

• Minimum withdrawal limit: RM 50 per request.
• Daily withdrawal limit: RM 50,000 (adjustable for VIP members).
• Processing time: 5 to 15 minutes for most withdrawals.
• Withdrawals requiring KYC review may take up to 24 hours.
• Withdrawals may only be made to a bank account registered in the name of the verified member — transfers to third parties are not permitted.

Panda88 reserves the right to delay or withhold withdrawals while a security review or KYC process is underway. This is to protect member account security and ensure compliance with established anti-money laundering procedures.

06 Bonuses & Promotions

Panda88 offers a range of bonuses and promotions from time to time. All offers are subject to the specific terms and conditions stated in each respective promotion. The following general terms apply to all Panda88 bonuses:

• Each bonus carries a rollover requirement that must be fulfilled before the associated funds can be withdrawn.
• Bonuses are only available to eligible members as specified in the relevant promotion terms.
• Only one promotion may be applied per deposit, unless otherwise stated.
• Panda88 reserves the right to void bonuses and any winnings derived from them in the event of promotion abuse.
• Bonuses may not be transferred between accounts or exchanged directly for cash.
• Panda88 reserves the right to modify, suspend or cancel any promotion at any time.

07 Game Rules

All games available on Panda88 use a Certified Random Number Generator (Certified RNG) that is independently audited. The outcome of all games is final and cannot be disputed except in cases of proven technical error. Specific rules for each game are displayed within the respective game interface.

• Game outcomes determined by the Panda88 system are final in all cases.
• In the event of a technical failure during an active game, Panda88 reserves the right to void the round in question and refund the wagered amount.
• Confirmed bets cannot be cancelled or modified by members.
• Panda88 reserves the right to restrict or close any account suspected of statistical fraud or the use of unauthorised software aids.
• All jackpot winnings are subject to verification and payment may be deferred until the verification process is complete.

08 Prohibited Conduct

Panda88 members are strictly prohibited from engaging in the following:

• Opening or using more than one Panda88 account.
• Using automation software, bots, scripts or any tool that provides an unfair advantage in gameplay.
• Colluding with other players to manipulate game outcomes.
• Using another member's account or allowing others to use yours.
• Conducting any form of money laundering through the Panda88 platform.
• Abusing promotions or the bonus system — including registering a new account solely to claim a welcome bonus.
• Spreading false or misleading information about Panda88 to third parties.
• Accessing the Panda88 platform from a restricted geographic region using a VPN or proxy.

Any breach of the above prohibitions will result in immediate account closure, forfeiture of all account balances including winnings, and potential legal action where applicable.

09 Account Closure

Panda88 reserves the right to close or suspend any account at any time for the following reasons:

• Violation of any part of these Terms & Conditions.
• Confirmation that the member is under 21 years of age.
• Failure to provide the requested KYC verification documents.
• Suspected fraudulent activity, money laundering, or any other illegal activity.
• Inactive for more than 12 consecutive months (maintenance fees may apply).
• Voluntary account closure request by the member.

Members who wish to voluntarily close their account may contact the Panda88 support team via live chat or email. Any valid account balance will be returned upon completion of identity verification, subject to applicable conditions.

10 Privacy & Personal Data

Panda88 collects and processes members' personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Full details on how we collect, use and protect your data are set out in Privacy Policy our separate one.

In summary, Panda88 is committed to the following with respect to member privacy:

• Personal data is collected solely for the stated purposes necessary for the platform's operation.
• Data is not shared or sold to third parties for marketing purposes without member consent.
• All data is stored on servers protected with 256-bit SSL encryption.
• Members have the right to request access to their personal data held by Panda88.
• Panda88 retains data for as long as required by law or legitimate operational needs.

11 Responsible Gaming

Panda88 is committed to responsible gaming practices. We provide a range of tools to help members manage their gaming activity in a healthy way:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limits: Set a maximum loss limit for a given period.
• Play Time Limit: Limit the amount of time you spend on the platform each day.
• Time Out: Take a break from the platform for 24 hours, 7 days or 30 days with a single click.
• Self-Exclusion: Close your account permanently or for a set period of time if needed.

If you or someone you know may be experiencing a gambling problem, please contact the Panda88 support team or visit the Responsible Gaming us for further information and support resources.

12 Disclaimer & Limitation of Liability

The Panda88 platform is provided "as is" without any express or implied warranties. Panda88 does not guarantee that the platform will be uninterrupted, fully secure or free from technical errors at all times. To the extent permitted by applicable Malaysian law:

• Panda88 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• Panda88 is not liable for game outcomes that have been verified by a certified RNG system.
• Panda88 is not responsible for any delays caused by third-party systems such as banks or eWallet providers.
• Panda88's maximum liability to any member in any claim shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

These Terms & Conditions are governed by the laws of Malaysia. Any dispute that cannot be resolved amicably will be referred to the appropriate courts of jurisdiction in Malaysia.

For any enquiries regarding these Terms & Conditions, please contact the Panda88 support team at support@panda88.run or via the 24/7 live chat available within the platform.